Real case: how an upstream operation cut deviations 32% in 60 days

In supply chain, deviations can't always be avoided. But they can be anticipated and minimized. This is the case of an O&G upstream operation that managed to reduce its logistics deviations by 32% in just two months, thanks to automated alerts, traceability, and end-to-end visibility.

A concrete story of how technology applied with focus can generate real operational impact, without breaking the systems already in place.

The starting point: fragmented visibility, slow reaction times

The operation involved multiple logistics centers, ground transportation, and outsourced contractors. The supply team only detected problems once orders were overdue or when the supplier didn't arrive on time.

• Alerts were manual or came through non-integrated channels.
• Follow-up was reactive: action was taken once the problem was already there.
• The required document compliance was managed case by case.

The change: automate monitoring without replacing what already works

The solution implemented wasn't disruptive, it was evolutionary. In an upstream operation, the existing systems (ERP, logistics platform, operational email) were connected to an automation layer focused on alerts and traceability.

• Automatic alerts were configured by criticality and order type.
• Follow-up was integrated with real-time data from carriers.
• Visual indicators were added to prioritize at-risk orders.
• All without replacing existing systems or demanding changes from suppliers.

Results in just 60 days

Over a two-month period, the change was evident:

• 32% reduction in recorded logistics deviations.
• 80% of critical alerts were handled before the due date.
• Better internal coordination between logistics, procurement, and warehouses.
• In addition, the team managed to free up operational time, reducing the number of emergencies that previously required direct intervention.

What made it possible

• Alert automation based on risk score.
• Visibility of the entire chain in a single dashboard.
• Frictionless integration with existing systems.
• Focus on critical orders, not flooding with unnecessary alerts.

Can it be applied to your operation?

If you work in an industrial operation like O&G upstream, where every poorly managed order means costs, rework, or risks, this approach can be adapted to your reality.

Request a demo and assess whether it applies to your operation.