Real case: what happened when a company automated its alerts

How many times have you had to scramble because an alert didn't arrive in time?

At this company, it was routine. The team operated with multiple systems, and critical alerts—like due dates, deliveries, stock shortages—got lost among emails and spreadsheets. Until they decided to automate.

🔧 The symptom: too many alerts, too little action

Before implementing a solution, the team identified several problems:

✅ Alerts were disorganized and not prioritized.

❌ Some depended on people and, if those people weren't there, weren't sent.

🕐 They got lost among mass emails or internal chats.

😰 The team arrived late to problems that could have been avoided.

Result: constant reaction instead of prevention. More stress, less focus on what's strategic.

⚙️ The solution: frictionless automation

They implemented an automated alert system through integration with their ERP.
They didn't change their systems. They just added a smart layer that:

• Identifies key events (for example: a late delivery or an unconfirmed order).
• Triggers automatic alerts to the right channel (email, WhatsApp).
• Allows prioritizing by urgency or impact.

📊 The impact in the first quarter

🔽 85% reduction in missed alerts.

🔄 20+ types of notifications were automated with no manual intervention.

⏱️ 15+ hours a week were freed up for the operations team.

📈 Direct improvement in OTD (+30%).

"Today, if something breaks, we find out before it becomes a problem."

🧭 And in your operation?

This change wasn't massive or expensive: it was strategic.
And the results were immediate.

👉 Find out what this could look like applied to your operation.
Ask us for a personalized demo and explore real scenarios for your company.